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11 Practices for 2025 from the Business Black Belt

You may want to laugh when you read what I’m going to suggest, but these things are exactly what you need to do, and they will help you build your business. 1) Take a deeper interest in your customers. A much deeper interest. Their success is required for your success. The more you can help…

small business customer feedback product research

Let People Tell You What’s Wrong…
Before They Tell Everyone Else!

Excerpted from the book on mindful business management, Business Black Belt   “The one who needs to know the most, is often the last to find out.”   You must create a connection with your customer grapevine, otherwise you’ll never know trouble is brewing in enough time to deal with it inexpensively. Some study concluded…