"People don’t return my phone calls or emails!"

READING TIME: 75 seconds! This is one of the most common complaints I hear from clients and colleagues. Here’s my (edited) response to a client about this concern. First off, you need to FULLY understand this concept: that people are tuned into a particular “frequency.” It’s also called “signal.” Everything else is “noise.” Signal… noise.…

Employee took too much time off…

A business leader recently called seeking advice about a problem employee. The employee had taken an extensive amount of time off from the company, time that far exceeded the vacation or sick policy. Performance had slipped and feedback was given but was only documented in emails and personal notes versus a corrective action notice as…

Cisco chooses BizPlanBuilder business plan software

Cisco uses BizPlanBuilder to launch academies in developing countries… The Cisco Networking Academies are in the process of formalizing the business processes at each of its networking academies. These academies are usually in or associated with Universities all over the world. In order to be highly successful, good business processes and practices must be in…

HR: How many years you are required to hold employee records

Department of Labor Investigates — and wants your money Department of Labor statistics show 73% of its investigations result in violations. Four areas that regulators focus on—and that you need to double-check: (Let’s see… We need to look at just 4 areas of any business and we have a 73% $ucce$$ rate…) Employee records retention. States…