Employee Policies Handbook Updates for 2019

These are updates to EmployeeManualBuilder They are in order as they appear in the left-side menu-tree and labeled respectively. We’ve updated the master copy of EmployeeManualBuilder, so if you start a new employee policies handbook, these updates are already inserted. (When you created your handbook originally, the system makes a copy of the master –…

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

This article originally appeared in Harvard Business Review and you can link to it here. Improving customer experience is often a top business priority, but what about employee experience? Temkin Group reports a correlation between employee engagement and success in customer experience. In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that…