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  • Pricing
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      • Toolset: Marketing & Sales
      • Toolset: Policies & Procedures
      • Toolset: ALL 3 Toolsets
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        • BizPlanBuilder®
        • “2-Page” Summary Plan
        • Reviews
        • 5-Year Financial Models
        • 10-Year Financial Model
      • Business Contracts
        • Complete Collection, or…
        • Admin / Corp Agreements
        • Consulting Agreements
        • Finance Agreements
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        • LLC Agreements
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        • Software Development Agreements
      • CRM
      • Employee Policies & Procedures
      • Employee Record-Keeping
      • Financial Calculators
        • 5-Year Financial Model
        • 10-Year Financial Projection
        • Marketing Calculators
      • Living Trust
      • Marketing
        • Marketing Builder
        • Marketing Calculators
      • OSHA Safety Plan / IIPP / Training Handbook
      • Public Relations
      • Stock Options
    • Updates
      • Update – BizPlanBuilder
      • Update – Employee Manual Builder
  • Support
    • Help Center
    • Product Updates
    • Coaching with Burke Franklin
      • Schedule a Call
    • Find a Business Advisor
      • I Need a Business Advisor
      • I am a Business Consultant / Coach
      • I teach business courses
    • Supporting Products & Services
    • Recommended Reading
    • Contact Us
  • Free
    Resources
    • FREE Downloads
    • FREE PR Tutorial
    • FREE Business Plan Workshop
    • FREE Business Plan Tutorial
  • Affiliates
    • Join Our Affiliate Revenue Rewards Program
    • Access My Affiliate Account Panel
    • Affilliate Referral Program Help
    • Organizations
      • PowerTeam International
      • Business Incubators / Accelerators
      • Safari Christian Business Alliance
  • Business
    Black Belt
    • Blog
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Daily Archives: January 11, 2018

Customer Service – Problem Solving

Customer Service, ProceduresBy Burke FranklinJanuary 11, 2018

From Seth Godin – Your first, best response to a customer who thinks they have a problem with your product or service

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